AI receptionists for Michigan businesses
Yes. We build and manage AI receptionists for Michigan businesses, managed for you end to end from our studio in Kalispell, Montana. Michigan is a mixed state: the statute says all parties, and the Court of Appeals in Sullivan v. Gray let a participant record its own conversation under MCL 750.539a(2); 750.539c, so an AI receptionist that records calls has to say so at the start, inside the recording. No Michigan statute we track requires a business's AI receptionist to announce that it is AI. Your agent answers in Eastern and Central time, on the number you already have or a new local Michigan number.
Researched and written by Modern Mustard Seed in Kalispell, Montana. Rules checked October 26, 2026, each linked to the text we read.
Michigan at a glance
- Area codes
- 13
- 231 · 248 · 269 · 313 · 517 · 586 · 616 · 679 · 734 · 810 · 906 · 947 · 989
Recording a call in Michigan
Michigan is a mixed state: the statute says all parties, and the Court of Appeals in Sullivan v. Gray let a participant record its own conversation. The statute says all parties, but eavesdropping is defined as listening to the private discourse of others. Under Sullivan v. Gray a participant may record its own conversation; a non-participant needs everyone's consent.
“Any person who is present or who is not present during a private conversation and who wilfully uses any device to eavesdrop upon the conversation without the consent of all parties thereto”
- Sullivan v. Gray, 117 Mich. App. 476, 324 N.W.2d 58 (1982): a participant recording is not eavesdropping (holding confirmed from a partial read and summaries).
- AFT Michigan v. Project Veritas (E.D. Mich. 2019) declined to follow Sullivan; the Michigan Supreme Court declined a certified question on it in 2021 (from summaries).
For your agent: A business on the call may record under Sullivan. A third-party platform or vendor listening in is outside Sullivan, so announce the recording.
Does it have to say it is AI in Michigan?
No Michigan statute we track requires a business's AI receptionist to announce that it is AI.
The Michigan greeting we recommend
“Thanks for calling [your business]. You have reached our AI receptionist, and this call is recorded. How can I help?”
- Recording notice first: Michigan is a mixed state: the statute says all parties, and the Court of Appeals in Sullivan v. Gray let a participant record its own conversation, and a notice captured at the start of the recording is how a business meets it.
- AI disclosure second, which no Michigan statute requires of a business phone agent.
13 area codes, 2 time zones
Michigan has 13 area codes in service. The oldest, 313, 517 and 616, date to 1947; the newest, 679, entered service on November 7, 2025. Overlays put more than one code on the same ground: 248/947, 313/679/734.
- 2311999
- 2481997
- 2692002
- 3131947
- 5171947
- 5862001
- 6161947
- 6792025
- 7341997
- 8101993
- 9061961
- 9472002
- 9892001
Eastern time, except four Upper Peninsula counties on the Wisconsin line that keep Central time: Gogebic, Iron, Dickinson and Menominee. (49 CFR 71.5(a)) Your agent's hours and callbacks follow the side of the line each caller is on.
Callbacks and reminders in Michigan
MCL 445.111a to 445.111c and 484.125 have no hours rule. The federal window for sales calls is 8 a.m. to 9 p.m. at the called person’s location (47 CFR 64.1200(c)(1)), and FCC 24-17 treats an AI voice as an artificial voice.
- Michigan telephone solicitor identification: The caller's name and the organization's full name. At the beginning of the telephone solicitation. (MCL 445.111b(1))
Who licenses contractors in Michigan
The bureau licenses residential builders and maintenance and alteration contractors, plus electrical, plumbing and mechanical contractors and tradespeople. Check a license: Find or verify a licensed professional or business.
“The Licensing Section is responsible for reviewing applications and assuring compliance with applicable statutes, of persons who are seeking licensure for Boiler, Electrical, Elevator, Mechanical, Plumbing, Inspector/Plan Reviewer, Residential Builder, and renewal of these registrations and licenses.”
20,797 construction businesses
20,797 of Michigan’s 229,564 business establishments, 9.1 percent, are in construction (Census County Business Patterns 2023).
Michigan questions
Is it legal to use an AI receptionist in Michigan?
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Yes. Michigan is a mixed state: the statute says all parties, and the Court of Appeals in Sullivan v. Gray let a participant record its own conversation under MCL 750.539a(2); 750.539c, so an AI receptionist that records calls has to say so at the start, inside the recording. No Michigan statute we track requires a business's AI receptionist to announce that it is AI.
Does an AI receptionist have to say it is AI in Michigan?
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No Michigan statute we track requires a business's AI receptionist to announce that it is AI. Every agent we ship says it is an AI when asked.
Which area codes and time zone does an AI receptionist use in Michigan?
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Michigan has 13 area codes in service. The oldest, 313, 517 and 616, date to 1947; the newest, 679, entered service on November 7, 2025. Overlays put more than one code on the same ground: 248/947, 313/679/734. Eastern time, except four Upper Peninsula counties on the Wisconsin line that keep Central time: Gogebic, Iron, Dickinson and Menominee.
Who licenses contractors in Michigan?
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Michigan Bureau of Construction Codes (LARA); licenses can be checked at https://aca-prod.accela.com/LARA/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=APO. The bureau licenses residential builders and maintenance and alteration contractors, plus electrical, plumbing and mechanical contractors and tradespeople.