Avoca alternatives for home service companies
Avoca publishes no price: every page leads to a 20-minute demo, and ServiceTitan is the only field service platform with its own integration page on its site. The strongest alternatives depend on why you are looking: Sameday for an AI CSR with published prices that books into ServiceTitan, Housecall Pro, Jobber, AccuLynx and more; ServiceTitan's own AI Virtual Agent if you run ServiceTitan anyway; Netic for a large multi-location operator; Smith.ai for live receptionists behind the AI; Upfirst for a self-serve agent with a free trial; and Modern Mustard Seed, which publishes this page, for a receptionist built, run and owned without switching software. Stay with Avoca if you want an AI CSR on ServiceTitan with Avoca's own human team behind it. Every fact here was read from each company's own site on October 26, 2026.
Last checked October 26, 2026.
Further reading: The best AI receptionists for HVAC companies, The best AI receptionists for roofers, AI receptionist cost in 2026
- No published price: avoca.ai has no pricing page, and every page leads to a demo.
- ServiceTitan is the only field service platform with its own integration page on avoca.ai.
- It is pitched as a whole AI front office, with outbound campaigns, call coaching and analytics, which is more than a shop that only needs its phone answered.
From Avoca's own pricing page, read October 26, 2026.
- You run ServiceTitan and want jobs booked directly onto the board with real-time syncing.
- You want calls the AI cannot handle to go to a human CSR team that Avoca staffs.
- You want inbound, outbound campaigns, call coaching and analytics from one vendor.
Avoca alternatives at a glance
| Option | Best for | Billed by | Starts at |
|---|---|---|---|
| Sameday | Best for a shop that wants an AI CSR on the software it already runs | Minutes per month | From $449 a month (500 minutes) |
| ServiceTitan AI Virtual Agent | Best for an HVAC company already running ServiceTitan | Per technician, by request | Not published |
| Netic | Best for a large, multi-location roofing or home service enterprise | By quote | Not published |
| Smith.ai | Best when you want live human receptionists behind the AI | Per call | Free for 25 calls a month; Pro from $150 |
| Modern Mustard Seed | Best for an owner who wants one built, run and owned, without switching software | Set package, quoted | Quoted after a discovery call |
| Upfirst | Best for a small shop that wants low per-call pricing and a free trial | Per call | $24.95 a month for 30 calls |
Sameday
An AI front office for home services: AI CSRs that answer every call 24/7, transfer true emergencies to your on-call tech and book into your field service software during the call, with trade pages for HVAC, plumbing, electrical and roofing.
Strengths
- Books into ServiceTitan, Housecall Pro, Service Fusion, Jobber or FieldPulse, per its HVAC page.
- Unlimited users on every plan, and unlimited locations on Scale.
- Follows your dispatch rules and brings in your own people when it matters.
Watch for
- Plans are sized by minutes and the price climbs with volume; the per-minute overage is not published.
- Sign-up runs through a sales demo.
- The Launch plan is framed for after-hours calls and caps you at 3 locations.
PriceLaunch from $449 a month (500 minutes), Scale from $789 a month (1,000 minutes), Enterprise custom.
ServiceTitan AI Virtual Agent
An AI voice agent built into ServiceTitan. It answers calls and books jobs straight onto the ServiceTitan dispatch board from real-time technician availability, working alongside your current phone system or as part of ServiceTitan Contact Center Pro.
Strengths
- Native to ServiceTitan, "eliminating the need for third-party add-ons or complex integrations," per ServiceTitan.
- Books to the dispatch board from live technician availability, and confirms and reschedules appointments.
- Takes overflow and after-hours calls, and escalates or transfers to your own live CSRs when a call needs judgment.
Watch for
- You need a ServiceTitan subscription: the agent runs on ServiceTitan data and is not sold on its own.
- Its texting agent works only on ServiceTitan tracking numbers.
- No published price. ServiceTitan prices per technician, by request.
PriceNot published. Every ServiceTitan package (Starter, Essentials, The Works) says Request Pricing.
Netic
"The end-to-end AI revenue engine for enterprises in essential services," per Netic: automatic booking across calls, texts and chat, plus outbound campaigns and analytics. Its roofing page is written to "stay top of mind for leads during emergencies and after-hours."
Strengths
- A dedicated roofing page aimed at emergency and after-hours leads.
- Schedules jobs into your CRM or field service software while respecting capacity.
- Hands high-priority cases to your own team with the customer details attached.
Watch for
- Built and sold for enterprises, not small shops.
- No published price: it starts with a demo.
PriceNot published. Book a demo.
Smith.ai
An AI receptionist backed by live North America-based receptionists, billed per call, with trade pages for HVAC, plumbing, electrical and roofing.
Strengths
- A complex call can transfer to a live receptionist, day or night.
- A free plan with 25 calls a month, so you can try it first.
- AI scheduling through Calendly and other booking tools.
Watch for
- Every answered call counts toward your quota; you can remove up to 10% a cycle as spam, and known spammers are filtered first.
- Calls past your allowance bill at a higher per-call rate.
- Canceling takes 30 days notice.
PriceFree plan: 25 calls a month, then $3.00 a call. Pro: $150 a month for 75 calls, $270 for 150, $500 for 300. Enterprise: $500 a month for 300 calls or $800 for 500, custom from 1,000.
Modern Mustard Seed(that's us)
That's us. We are an AI product studio in Kalispell, Montana, and we build a custom AI receptionist for one service business at a time: your services, service area, emergency rules and booking rules, in a natural voice. Then we run it for you, for businesses in every state.
Strengths
- Built and managed for you: we write the call rules with you, test them, and keep tuning after launch.
- Answers every call in seconds, day or night, books the job and texts you a summary when the call ends.
- You own the configuration and the accounts, and changes to what we built are included.
Watch for
- Not self-serve: it starts with a discovery call and a written scope, so it is not live the same afternoon.
- If you run ServiceTitan with a CSR team, a native option books deeper into the dispatch board.
- No published price; we quote a set package after the call.
PriceSet package price, quoted after a free discovery call
Upfirst
A self-serve AI answering service billed by calls a month, with calendar booking, warm transfers and a choice of answering every call, overflow only or after hours.
Strengths
- 14-day free trial with no credit card and no contract.
- Spam, calls under 15 seconds and silent calls are not billed.
- Live, warm handoffs to you or your team.
Watch for
- $1.50 a call past the 30 included on Starter.
- Books into general calendars (Google Calendar, Outlook, Calendly, Acuity); field service software connects through Zapier or a custom API action.
- Each extra agent is $9.95 a month.
PriceStarter $24.95 a month for 30 calls, Premium $59.95 for 90, Pro $159.95 for 300, Scale $299 for 600; annual billing saves 20%.
Read from
- Every price and plan limit was read from the company's own pricing page on October 26, 2026 and is linked below.
- Reasons to switch come only from what Avoca publishes: plan limits, how it bills, and what its pricing page leaves out. No reviews, no rumors.
- Modern Mustard Seed wrote this page and is one of the options. Every option gets the same space.
Prices change; check each source before you buy.
Common questions
How much does Avoca cost?
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Avoca does not publish a price. On October 26, 2026, avoca.ai had no pricing page and every page offered a 20-minute demo.
What is the best alternative to Avoca with published pricing?
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Sameday publishes plans from $449 a month for 500 minutes and books into ServiceTitan, Housecall Pro, Jobber and other field service software. Smith.ai and Upfirst publish per-call pricing, with a free plan and a free trial respectively.
Is there an Avoca alternative built into ServiceTitan?
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Yes. ServiceTitan's AI Virtual Agent is natively built into ServiceTitan and books to the dispatch board. Its price is by request, per technician.
Can I hear an AI receptionist before I switch?
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Yes. Call (406) 312-1223 and Mr. Mustard, the Modern Mustard Seed voice agent, answers. Smith.ai has a free plan with 25 calls a month and Upfirst a 14-day free trial.
Related comparisons and alternatives
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