AI receptionists for Utah businesses
Yes. We build and manage AI receptionists for Utah businesses, managed for you end to end from our studio in Kalispell, Montana. Utah is a one-party consent state under Utah Code 77-23a-4(7)(b), so a business on the call may record it without telling the caller. Utah requires a business using generative AI to say it is AI whenever a caller asks, and licensed professions must say it at the start of a voice call in high-risk interactions (Utah Code 13-77-103). Your agent answers in Mountain time, on the number you already have or a new local Utah number.
Researched and written by Modern Mustard Seed in Kalispell, Montana. Rules checked October 26, 2026, each linked to the text we read.
Utah at a glance
- Area codes
- 3
- 385 · 435 · 801
Recording a call in Utah
Utah is a one-party consent state. A party may record unless the purpose is criminal or tortious.
“A person not acting under color of law may intercept a wire, electronic, or oral communication if that person is a party to the communication or one of the parties to the communication has given prior consent”
Does it have to say it is AI in Utah?
Utah requires a business using generative AI to say it is AI whenever a caller asks, and licensed professions must say it at the start of a voice call in high-risk interactions (Utah Code 13-77-103).
Reaches an AI receptionist · In force since May 7, 2025
Utah generative AI consumer disclosures
A business using generative AI with consumers must say it is AI when a caller asks or prompts it. Licensed professions must say so up front, spoken at the start of a voice call, in high-risk interactions involving health, financial or biometric data or medical, legal, financial or mental health advice. Disclosing at the outset and throughout is the safe harbor in 13-77-104.
“shall disclose to the individual that the individual is interacting with generative artificial intelligence and not a human, if the individual asks or otherwise prompts the supplier about whether artificial intelligence is being used.”
Utah Code 13-77-103, 13-77-104 (S.B. 226, Laws 2025 ch. 465; replaced former 13-2-12)
Does not reach an AI receptionist · In force since May 7, 2025
Utah mental health chatbots
Applies only to mental health chatbots.
“clearly and conspicuously disclose to a Utah user that the mental health chatbot is an artificial intelligence technology and not a human.”
The Utah greeting we recommend
“Thanks for calling [your business]. You have reached our AI receptionist, and this call is recorded. How can I help?”
- Recording notice first, though Utah does not require it: a caller dialing from California or Washington brings an all-party rule onto the call.
- AI disclosure second: Utah requires it when asked, and up front for licensed professions in high-risk calls; saying it at the outset is the 13-77-104 safe harbor.
3 area codes, Mountain time
Utah has 3 area codes in service. The oldest, 801, dates to 1947; the newest, 385, entered service on March 29, 2009. Overlays put more than one code on the same ground: 385/801.
- 3852009
- 4351997
- 8011947
All of the state keeps Mountain time. (49 CFR 71.8)
Callbacks and reminders in Utah
Utah Telephone and Facsimile Solicitation Act hours
Telephone solicitations (commercial or donation calls or messages) to residential or cellular phones without prior express consent.
“A person may not make a telephone solicitation to a residential telephone or cellular telephone without prior express consent during any of the following times: (a) between the hours of 9 p.m. and 8 a.m. local time; (b) on a Sunday; or (c) on a legal holiday.”
- Utah telephone solicitor identification: The telephone solicitor, the business it calls for, and the purpose of the call. Promptly on making contact. (Utah Code 13-25a-103(5))
Who licenses contractors in Utah
Utah Division of Professional Licensing (DOPL) Check a license: License Lookup and Verification.
12,236 construction businesses
12,236 of Utah’s 95,494 business establishments, 12.8 percent, are in construction (Census County Business Patterns 2023).
Utah questions
Is it legal to use an AI receptionist in Utah?
+
Yes. Utah is a one-party consent state under Utah Code 77-23a-4(7)(b), so a business on the call may record it without telling the caller. Utah requires a business using generative AI to say it is AI whenever a caller asks, and licensed professions must say it at the start of a voice call in high-risk interactions (Utah Code 13-77-103).
Does an AI receptionist have to say it is AI in Utah?
+
Utah requires a business using generative AI to say it is AI whenever a caller asks, and licensed professions must say it at the start of a voice call in high-risk interactions (Utah Code 13-77-103). Every agent we ship says it is an AI when asked.
Which area codes and time zone does an AI receptionist use in Utah?
+
Utah has 3 area codes in service. The oldest, 801, dates to 1947; the newest, 385, entered service on March 29, 2009. Overlays put more than one code on the same ground: 385/801. All of the state keeps Mountain time.
Who licenses contractors in Utah?
+
Utah Division of Professional Licensing (DOPL); licenses can be checked at https://secure.utah.gov/llv/search/index.html.